Care Home Blackpool, Care Home Kirkham, Care Home Preston, Care Home Lytham , Care Home Poulton

Aims and Objectives

All service users can expect:

• Choice and support appropriate to their needs
• To be treated at all times with skill care and consideration
• To receive respect and dignity
• Privacy of space, belongings and personal affairs
• Confidentiality in all matters relating to their affairs
• To be involved in, or have an advocate involved in the decision making process
• To enjoy access to community facilities, resources and activities within the home
• Support of a relative or friend at any time also any advocacy and interpreting service as appropriate
• To have control over their personal and financial affairs and where this poses difficulty, adequate support to assist
• Protection from exploitation, discrimination or inappropriate behaviour of any kind